Market Research with Data Cleanse and Enrichment – Foresolutions

TBG Group partners with Foresolutions to assist obtaining a refreshed and up-to-date database of contact and generate further leads and appointments

Foresolutions offer Vehicle and Asset Tracking, Business Comms and IoT & Connected Devices to business operations professionals in a plethora of industries.

Campaign Objective and Project Background

At the very start of the campaign, the client very kindly provided us with a full database of their current and previous customers. Using our expert team of agents, TBG Group were able to establish with the client how many contacts we were able to verify and add to the database each day as a rough prediction to give our client an idea on how long this process would roughly take. This would also have an influence on the competitive day rate TBG Group looked to charge them. We worked closely with the client’s budget and the list of data sent through to us and established a plan that will ensure all of the client’s existing contacts were verified and any new contacts were added to this list. On top of this, we also devised a comprehensive strategy that would generate new leads and increase  the client’s market exposure.

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Services Provided:

Data Cleansing and Enrichment

Our agents have extensive experience in conducting telephone-based data cleansing, profiling and enhancement work across a wide range of both consumer and B2B sectors in the UK and overseas.
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Data Cleansing and Enrichment

Our agents have extensive experience in conducting telephone-based data cleansing, profiling and enhancement work across a wide range of both consumer and B2B sectors in the UK and overseas.
Learn More

Market Research

Gather your required business intelligence by engaging at the listeners’ level, creating rapport whilst gaining the necessary information in an efficient and professional manner.
Learn More

Market Research

Gather your required business intelligence by engaging at the listeners’ level, creating rapport whilst gaining the necessary information in an efficient and professional manner.
Learn More
From the beginning, TBG Group demonstrated a deep understanding of our target audience and industry trends. Their market research was spot-on, and they came up with a comprehensive strategy that perfectly aligned with our objectives.
Marketing Coordinator
Foresolutions
From the beginning, TBG Group demonstrated a deep understanding of our target audience and industry trends. Their market research was spot-on, and they came up with a comprehensive strategy that perfectly aligned with our objectives.
Marketing Coordinator
Foresolutions

Project execution

TBG Group used our highly-skilled team of agents to establish contact with the relevant people within the client’s database using a variety of different communication methods such as calling and email campaigns. TBG Group comfortably managed to gather intelligence on the customers that were extremely useful to the client such as the current services they use, verification of their current  phone number and e-mail addresses.  With this information TBG was able to understand where in the buying cycle the customer was located  and follow-up on this decision by offering them a chance to speak with the client about using their services in the future. With every lead TBG Group managed to generate, we forwarded onto the client for them to contact the potential customer whenever they wish regarding the service the customer wanted to potentially use.

Project execution

TBG Group used our highly-skilled team of agents to establish contact with the relevant people within the client’s database using a variety of different communication methods such as calling and email campaigns. TBG Group comfortably managed to gather intelligence on the customers that were extremely useful to the client such as the current services they use, verification of their current  phone number and e-mail addresses.  With this information TBG was able to understand where in the buying cycle the customer was located  and follow-up on this decision by offering them a chance to speak with the client about using their services in the future. With every lead TBG Group managed to generate, we forwarded onto the client for them to contact the potential customer whenever they wish regarding the service the customer wanted to potentially use.

Results

With our team of agents’ combined efforts, TBG Group managed to successfully fulfil the client’s original objectives which were to communicate with their current customers to verify their contact information and as a result of our comprehensive market research strategies, TBG Group managed to develop several qualified leads that the client can now utilise going forward. To further help the client, TBG Group made some recommendations of future campaigns going forward to ensure our client maintains the level of success they experienced as a result of our Data and Enrichment and Market Research services. We always look for new opportunities to develop with our clients and will always make recommendations that are the most effective and will produce guaranteed results.

Results

With our team of agents’ combined efforts, TBG Group managed to successfully fulfil the client’s original objectives which were to communicate with their current customers to verify their contact information and as a result of our comprehensive market research strategies, TBG Group managed to develop several qualified leads that the client can now utilise going forward. To further help the client, TBG Group made some recommendations of future campaigns going forward to ensure our client maintains the level of success they experienced as a result of our Data and Enrichment and Market Research services. We always look for new opportunities to develop with our clients and will always make recommendations that are the most effective and will produce guaranteed results.

Get in touch

Whatever your query is – we’re here to help. Speak to our experienced team by submitting a form below.

Get in touch

Whatever your query is – we’re here to help. Speak to our experienced team by submitting a form below.

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